Privacy Policy

Last Updated: 19/03/2026

At Elegant Equestrian, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

• Name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely through our payment providers)

Technical Information

• IP address
• Browser type and device information
• Pages visited on our website
• Cookies and usage data

We only collect information necessary to provide our services and improve your experience.

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders
• Communicate with you regarding purchases or enquiries
• Provide customer support
• Improve our website, products, and services
• Send marketing emails (only if you have opted in)
• Prevent fraud and maintain website security

3. Sharing Your Information

We respect your privacy and do not sell your personal information.

However, we may share your data with trusted third parties when necessary to operate our business, such as:

• Payment processors
• Delivery and courier services
• Website hosting providers
• Marketing platforms (if you subscribe to our emails)

These providers only receive the information necessary to perform their services.

4. Cookies

Our website may use cookies to enhance your browsing experience. Cookies help us:

• Understand how visitors use our website
• Improve website functionality
• Provide a better shopping experience

You can choose to disable cookies through your browser settings, although some parts of the website may not function properly.

5. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.

While we take reasonable steps to protect your data, no online transmission or storage system can be guaranteed to be completely secure.

6. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: Info@elegantequestrian.co.uk
Business Name: Elegant Equestrian

Thank you for trusting Elegant Equestrian.